Feedback

Someone wise wrote that people need information and be kept informed, so they reach the right conclusions, both sensible and defensible. Where subordinates at work and elsewhere are intentionally kept in the dark and out of the loop, they imagine all kinds of mischief based on fear, projection and a dearth of facts. Workers require being informed and brought up to date. They require constant, immediate feedback, both praise and criticism. This attention and truthful input from the manager creates a genuine sense of teamwork,and a feeling that they matter and are appreciated. Feedback motivates and makes workers happy, and happy workers are more productive and do better work.